Adding Event Staff for Day-of-Event Check-In

<aside> 📱

Event Staff is the role you give someone who will stand at the gate with a phone and check people in. They use the Circular mobile app only. They cannot open this dashboard, change your event, or see your reports.

This guide is for Customer Admins and Event Managers. Estimated time: 5 minutes.

</aside>

What Event Staff can do

On the mobile app	In the dashboard
See your organization's active events	Nothing. They are redirected to a page that says check-in happens on the app.
Look up registrants by name or email
Check people in, including by scanning a QR code
Register a walk-in who did not sign up ahead of time
Record car counts

If the person also needs to edit the event, see reports, or export registrations, give them Event Manager instead. Event Staff is deliberately limited to the day of the event.

Before you start

You need the person's email address and first and last name.
Make sure they have the Circular Events app installed on their phone: App Store or Google Play. The links are also on support.circular.eco.
Your event should be published and active so it appears on their phone.

Step 1: Open Users & Employees

Sign in at manage.circular.eco.
Go to Account in the top navigation.
Open the Users & Employees tab.
Click Add User, then choose Platform User.

Step 2: Fill in the person's details and choose Event Staff

Enter their email, first name, and last name. Phone is optional.
Under What will they do?, tick Event Staff and nothing else.